• This privacy policy outlines what information is gathered about you, how that information may be used and your choices in how that information is used. We may change or add to this privacy policy so we encourage you to review it periodically.
• This policy applies to Crowder Bros. Hardware. This policy will not apply to Crowder Bros. Hardware retail stores unless there is a link to the policies on the retailer’s website.
• By using this site you are agreeing to the terms of the privacy policy in effect at that time.

If you have any questions about this policy please contact us.

Collection of Personal Information

When you purchase items here, we gather the following information from you in order to fulfill and track your order.

• Contact Information: 
  We may collect the names and user names of our customers and other visitors.
• Demographic Information: 
  We may collect information about products or services you like, reviews you submit, or where you shop. We might also collect information like your age or gender.
• Location Information: 
  If you use our mobile services, we may collect location data obtained from your mobile device’s GPS. If you use our websites, we may collect location data obtained from your IP address. We use this location data to find the Crowder Bros. Hardware store nearest to you, product availability at the Crowder Bros. Hardware stores near you and driving directions to Crowder Bros. Hardware stores.
• Other Information: 
  If you use our websites, we may collect information about the browser you are using. We might track the pages you visit, look at what website you came from, or what website you visit when you leave us. We collect this information using the tracking tools described in the Tracking Tools section at the bottom of this page. To control those tools, please read the Your Privacy Preferences section.
• We collect information from you passively. 
  We may use tracking tools like browser cookies, flash cookies, and web beacons.
• Contests, Questions or Surveys. 
  When you ask a question, participate in a survey or enter a contest or sweepstakes we may collect your name, address, phone number and email address. We use this information to facilitate your participation in a contest or sweepstakes. At that time, we may ask your permission to send you future marketing information from CrowderBrosHardware.com.

Use of Personal Information

We use the information we collect for our business purposes, including:

To respond to your questions and requests. Examples include:

• Registering you for a loyalty program or providing you with information regarding such programs or services
• Entering you into sweepstakes or sending you prizes you might have won.
• To improve our products and services. We may use your information to make a website or product and service improvements.
• To look at website trends and customer interests. We might use your information to customize your experience with us. We may also combine information we get from you with information about you we have received from third parties to assess trends and interests.

For security purposes 
We may use your information to protect our company, our customers, or our websites if we suspect fraud or other illegal activities or if there is an investigation relating to the same.

For our marketing 
In certain circumstances, we may send you communications about special promotions or offers. For example, if you have registered on our website and indicated you want to receive this information. We may also notify you of new website features or product and service offerings. If permitted, we may also send information about offers from our Affiliates and other companies we think you might find interesting. To manage our communications with you, follow the instructions in the Your Privacy Preferences section below.

To communicate with you about your account or our relationship 
We may contact you to tell you about changes to this Privacy and Security Statement, the Terms of Use of our websites or mobile services, or changes to any of our programs in which you might be enrolled. We may also tell you about a product recall.

For other uses, we may disclose to you. 

Privacy Preferences / Opt-Out

To unsubscribe from email marketing communications, please select the ‘Unsubscribe’ link located at the bottom of that particular email message.

Here’s an overview of the Security Measures on Our Site

General

Our website uses Secure Sockets Layering (SSL) to encrypt your personal information before it travels over the Internet. SSL technology is the industry standard for secure online transactions. 

Want to know how to identify a secure website? Look at the address of the page. Secure pages will appear with an address that starts with “https://” rather than the standard “http://”.

 Protecting Children’s Privacy

We recognize the importance of protecting privacy where children are involved. We will not collect personal information from anyone under the age of 13 and if you are under the age of 13, you should not submit any personal information to us. We ask that you only use our website or mobile services with a parent or guardian. If a child has provided our website with personally identifiable information, we ask that a parent or guardian contact us.

Information Sharing

With third parties who perform services on our behalf. 
We share information with our service providers. We might also authorize our service providers to collect information on our behalf. Some service providers may be located outside of the United States. We might also share information with the vendors and manufacturers of our products and services to respond to your reviews and questions. We may also share information with companies that provide support services to us (such as a printer, mailing house or web host) or that help us market our products and services. These companies may need information about you in order to perform their functions.

Sale of Business

If some or all of the business assets of our websites are sold or transferred, we would generally transfer the corresponding information about our customers. We also may retain a copy of that customer’s information. In addition, if all or part of our business is sold or otherwise transferred, we may sell or transfer our customer information as part of that transaction.

Legal

For the protection of our websites and others, we may disclose information you provide on our websites. Especially when we believe disclosure is necessary to comply with the law; to enforce or apply our Terms of Use and other agreements; or to protect the rights, property or safety of our websites, our users or others.

Tracking Tools

Our websites use cookies to create a more personalized experience for you when visiting our site. They let us “remember” information about your preferences and site viewing session(s), and allow you to move within areas of our websites without reintroducing yourself.

Crowder Bros. Hardware uses a third party to place cookies on your computer to collect non-personally identifiable information about your operating system, browser version, IP Address, and geo-location if you are using a mobile device. We may also use technologies, such as our own cookies, to provide you with relevant online display advertising tailored to your interests. To opt-out of our cookies used for this online advertising, click here.

You may choose to set your Web browser to not accept cookies. However, without enabling your cookies, you will not be able to experience the full features on the Crowder Bros. Hardware site.

We collect personal and other information about users over time when you use this website. We also have third parties that collect personal information this way. We or our vendors use several common online tracking tools to collect this information. These may include browser and flash cookies. We may also use web beacons and similar technologies. We use these tools:

• To track new visitors to our websites.
• To recognize returning visitors.
• To make product recommendations and provide you with advertising content in which we think you will be interested. As part of this customization, we may observe your behaviors on our mobile services, our websites or on other websites. We may also get information about your browsing history from our trusted business partners and vendors.
• So we can better understand our audience, our customers, our website visitors, and mobile application users, and their respective interests.
• To provide correct information for the store location you select.

Controlling Our Tracking Tools

Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. Flash cookies cannot be controlled through your browser settings. Your mobile device may not give you the ability to control cookies. If you wish to block cookies on our mobile application, you will need to delete the application from your mobile device. If you configure your device to block cookies, you will limit the functionality we can provide when you visit our website. If you configure to block or delete cookies, not all of the tracking that we have described in this policy will stop.

Our “Do Not Track” policy: Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These browser features are not uniform, so we are not currently set up to respond to those signals.

Third-Party Links

Our Sites may include links to the websites of our business partners, vendors and advertisers. Except for the situations explained here in this section, we will not provide any of your personal information to these third parties without your prior consent.

If you have additional questions about privacy & security, please contact us.

How to Find Out About Changes to our Official Privacy and Security Statement

We suggest you check this site periodically for any privacy modifications and effective dates. When you continue to use this website after we post changes, you are accepting the Privacy and Security Statement as modified.

List of updates to help keep track of any changes.

Last updated: September 20, 2019.

Original date: August 26, 2019.